Prince Asong Moving LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website princeasongmoving.com, use our services, or otherwise interact with us. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
SMS Communications & Consent
When you submit your information through our website forms, including our opt-in form, you may be asked to provide your name, phone number, and email address. We collect this information solely to communicate with you regarding the services you request.
How SMS Consent Is Obtained
SMS consent is obtained explicitly and directly from you through our online opt-in form. Before submitting the form, you are presented with clear consent checkboxes that allow you to choose whether to receive:
Transactional messages, such as appointment reminders, service updates, order confirmations, and account-related notifications.
Marketing and promotional messages, such as special offers, service announcements, or promotional updates.
You must actively check the applicable consent box(es) to opt in. Consent is not required as a condition of purchasing services.
How SMS Messages Are Used
If you opt in, Prince Asong Moving LLC may send SMS messages related to the specific category you selected. Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply based on your mobile carrier.
Opt-Out & Help
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, you may reply HELP or contact us directly using the information provided on our website.
Data Protection & Privacy
Your contact information is used solely by Prince Asong Moving LLC and is never sold, rented, or shared with third parties for marketing purposes. We take reasonable measures to protect your personal information and use it only for the purposes described in this policy.
We collect several types of information to provide and improve our services, including but not limited to:
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
NameAddress (current and destination address for moving services)Email addressPhone numberPayment information (for billing purposes)Any other details you provide when requesting a quote or scheduling a move
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP addressBrowser type and versionDevice typeOperating systemPages visited, time spent on pages, and other analytics dataCookies and tracking technologies. we collect SMS information through the form to be sending the SMS messages to the end user.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage moving servicesTo process transactions and send confirmationsTo communicate with you about your move, schedule, or any issuesTo send promotional and marketing materials (if you opt-in)To improve our website and servicesTo comply with legal obligationsTo prevent fraud, security threats, and abuse. company might be sending SMS notifications for marketing and information purposes. phone number will not be shared or sold in under any circumstances with any 3-rd parties.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
Service Providers: We may share your data with third-party service providers who help us with payment processing, logistics, IT services, and customer support.Legal Compliance: If required by law, we may disclose your information in response to legal requests, court orders, or government inquiries.Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.With Your Consent: We may share your information for other purposes with your explicit consent.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and improve our services. You can control cookie settings through your browser.Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.Analytics Cookies: Help us understand user behavior.Marketing Cookies: Used for advertising and promotional purposes.
You may disable cookies through your browser settings; however, some website functions may not work properly.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access, correct, or delete your personal data.Object to or restrict certain types of processing.Withdraw consent for marketing communications.Request data portability.
To exercise any of these rights, please contact us at our email.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party sites. Please review their policies before providing any personal data.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after changes constitute acceptance of the revised policy.
Carrier Disclaimer
Wireless carriers are not liable for delayed, undelivered, misdirected, or failed messages. Message delivery is subject to your mobile carrier’s network availability and service limitations. Prince Asong Moving LLC is not responsible for any messaging issues caused by carrier restrictions, technical failures, or factors outside of our control.
This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.
for help or support get back to us on: [email protected]